
Since our establishment in 1989, Dongbu Life has been practicing substantial and efficient management strategies, and up until 2001, worked in partnership with foreign companies.
Dongbu Life has constantly tried to combine advanced financial techniques, which we learned from joint foreign companies with current Korean market trends.
Dongbu Life has quickly become a model of customer service and a trust-worthy company among our competitors. This has been accomplished in part by our drive to differentiate ourselves from not only other domestic insurance companies, but foreign insurance companies as well.
Dongbu Life has a top productivity FP (Financial Planner) sales channel and active pioneering of new marketing channels including bancassurance and direct marketing. In addition, the ratio of investment profits of Dongbu Life has been ranked in the prime level in the industry for the past several years and counting.
Furthermore, Dongbu Life was awarded the 1st grade in life insurance company customer complaints by the Financial Supervisory Authority for 2 consecutive years. This is a testimony to our company¡¯s high standards for honest business, customer service and high quality products.
We are proud of our accomplishments thus far, and are continually reforming and innovating not only our customer service practices, but also all areas of our company to continue to satisfy our customer¡¯s high expectations.
Dongbu Life promises to make every effort to be the best in the life insurance industry. This is reflected in our company vision: ¡°To achieve the fastest growing rate of profits and sales with excellent products and services¡±; always, with the customer in mind.
Thank you.
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